Ocean Kiana FAQ | Indigenous Fashion & Sustainable Design

Who is Ocean Kiana?
Ocean Kiana is a Nishinaabe fashion designer and artist from Northwestern Ontario, specifically from Biigtigong Nishnaabeg and Netmizaagamig Nishnaabeg. Her designs are inspired by her Indigenous heritage, incorporating traditional patterns and motifs that reflect the landscapes of her ancestral territories. Her Anishinaabe name, Waabshki Memegwans, translates to "White Butterfly."
What does “Wnizhsid” mean?
Wnizhsid is an Ojibway concept meaning “good, fine, useful, and beautiful.” This principle guides Ocean Kiana’s mission to create high-quality, timeless garments that are both elegant and practical.

How is Ocean Kiana sustainable?
Ocean Kiana is committed to sustainability by creating garments that reflect the Ojibway principle of Wnizhsid. This includes using eco-friendly materials and ethical production practices to ensure each piece is crafted thoughtfully and responsibly.
What materials are used in the clothing?
Ocean Kiana’s clothing is made in Canada using materials such as 100% cotton for fabric items and vegan leather for pieces like the floral purses.

Are the designs handmade?
Yes, Ocean Kiana’s designs are handcrafted, making each piece unique and of high quality.
How should I care for my Ocean Kiana garments?
Follow the care instructions provided with each item. Generally, hand washing or a gentle machine cycle with mild detergent and air drying will help maintain the quality and design of the garments.

Where do you ship to?
Ocean Kiana currently ships within Canada, the United States, and Mexico.
How long will it take to receive my order?
Shipping times may vary, but items typically ship within 5-10 business days, depending on the product.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor its progress.

Do you offer refunds, exchanges, or store credit?
All sales are final. We do not offer refunds, exchanges, or store credit on any items. Please ensure you review product details, sizing, and care instructions before completing your purchase.

How do I know which size to choose?
To choose the correct size, refer to the sizing chart available on the Ocean Kiana website.
Do you offer custom sizing?
For custom sizing inquiries, please contact customer support at [insert email] to discuss specific needs.

How does Indigenous heritage influence the designs?
Indigenous heritage profoundly influences Ocean Kiana’s work, as she incorporates Anishinaabe patterns and motifs inspired by her people’s lands and waters. Through her designs, she shares stories and expressions of Indigenous culture.
What does the name Waabshki Memegwans (White Butterfly) signify?
Waabshki Memegwans, meaning “White Butterfly,” is Ocean Kiana’s Anishinaabe name. In Indigenous culture, butterflies often represent transformation, grace, and the connection between physical and spiritual worlds. This name reflects her identity and artistic vision.

How can I contact customer support?
You can reach Ocean Kiana’s customer support through the contact form on the Ocean Kiana website or by emailing oceankiana@gmail.com.
What are your customer service hours?
Customer service hours aren’t specified on the website, but you will receive a response as soon as possible after submitting an inquiry through the contact form or email.

Do you offer gift cards?
Yes, we offer digital gift cards that are available for purchase on our website. Gift cards are perfect for sharing Ocean Kiana with friends and family, letting them select something meaningful from our collection.
How can I leave a review or feedback?
You can leave a review or feedback by contacting Ocean Kiana through the website’s contact form or by engaging with the brand on social media platforms to share your experience.

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